SINAI
Help & FAQ
Quick answers. If you don't find yours, drop us a note.
Do I need an account to watch?+
No. Watching is free and open. An account only unlocks personal features like Watch later, Liked, My list and history.
How do I start creating?+
Sign up, head to the Workshop, and start a new project. The Showrunner AI will guide you through the six stages from idea to published episode.
What are tokens?+
Tokens pay for the AI work — script generation, image generation, video rendering, dubbing. Every plan comes with a monthly grant; you can also top up with token packs.
Which languages are supported?+
The interface ships in 36 languages. Subtitles are auto-generated for every uploaded video across the same 36 languages.
Who owns what I create?+
You do. SINAI hosts and distributes — you keep ownership of your scripts, characters, and finished episodes.
Can I upload video I made elsewhere?+
Yes. You can upload a finished MP4 directly and skip the AI pipeline, or mix uploaded footage with AI-generated shots.
How do I report a bug or request a feature?+
Email hello@sinaicinema.com with as much detail as you can — a screenshot, the URL, what you expected vs. what happened.